A local start up had a powerful vision but needed a rock solid business plan and financial model that could meet the stringent requirements of private equity investors. We partnered with them to develop a comprehensive plan, mapping out the customer journey and product launch with detailed, supporting operational processes and systems.

This clear, data backed business blueprint transformed their potential into a funded reality.

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Tools Involved: Google Workspace + Miro + Monday.com

A rapidly growing telecom start up struggled with disjointed, opaque, and manual employee on and off boarding processes, which caused significant inefficiencies and a poor overall experience. Following collaborative brainstorming and detailed process planning, we developed a foundational blueprint for a streamlined employee lifecycle. From this, we implemented tools to automate and personalize crucial communications and workflows.

Automated candidate/employee progression, seamless, and configurable multi media tools for engagement, configured by role & custom triggers

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Tools Involved: Google Workspace + Enboarder + Slack + Asana + Many More

Manually monitoring and responding to a stream of online reviews across platforms like Google and Yelp quickly became a time consuming burden for a small ecommerce business. This often led to delayed reactions, missed opportunities to engage customers, and a reactive approach to reputation management. We automated the collation and analysis of reviews in near real time supported by notifications and prepared auto responses.

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Tools Involved: Zapier + Power Automate + ChatGPT + Google Sheets